Everything you need to know about what personal information pgbet collects, why it's collected, and how it's protected — all explained in plain English.
Before reading the full policy — here are the six most important things to know
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Summary: pgbet respects your privacy above all else. Your information is collected solely to provide you with a better service — never to be sold or misused. Contact Support if you have any questions.
This privacy policy applies to PGBET (pgbet-baji.com) and all of its services. By visiting the PGBET website, registering an account, or using any of our services, you are considered to have agreed to this privacy policy.
Pgbet believes that protecting users' personal information is a fundamental responsibility. This policy clearly explains what data is collected, why it is collected, how it is stored, and what rights you have.
Important: If you have any questions after reading this policy, feel free to contact PGBET via live chat or email (support@pgbet-baji.com) to get in touch. Our support team is always ready to assist you.
PGBET collects two types of information — what you provide directly, and what is gathered automatically as you use the service.
Password Protection: PGBET never stores your password in plain text. Passwords are always hashed and encrypted — not even PGBET staff can see your password.
Pgbet collects data only for specific, legitimate purposes. Each purpose is clearly outlined below:
| Data Type | Purpose | Legal Basis |
|---|---|---|
| Identity Information | Age Verification & Account Security | Contractual Obligation |
| Contact Information | OTP verification, important notifications | Contractual Obligation |
| Financial Information | Deposit & Withdrawal Processing | Contractual Obligation |
| Usage Data | Service Improvement & Personalisation | Legitimate Interest |
| Device Information | Fraud Detection & Security | Legitimate Interest |
PGBET will never use your data beyond its stated purpose. You can unsubscribe from promotional emails or SMS at any time.
PGBET protects your data with multiple layers of security, each acting as a separate line of defense.
Data Retention Period: Data is retained for as long as your PGBET account remains active. After your account is closed, Up to 5 years Some data may need to be retained due to legal obligations. After that, it is permanently deleted.
Pgbet shares your personal information with third parties only Not sold. However, limited information may be shared with certain trusted partners in order to deliver our services:
Third-Party Obligations: All partners that pgbet works with are required to sign an agreement committing to pgbet's privacy policy. They may not use your data for any purpose beyond what pgbet has authorised.
Pgbet's website uses cookies — small files stored in your browser that help improve your browsing experience.
Cookies can be disabled through your browser settings, though doing so may affect some PGBET features.
On the mobile app: PGBET's app uses session tokens instead of cookies. These are also encrypted and secure. Uninstalling the app will clear all tokens.
Pgbet gives you full control over your personal data. You have the following rights:
To exercise any of the rights above, contact pgbet via Live Chat or email. Once your identity has been verified, you will receive a response within 30 days.
PGBET is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.
If it is found that a minor has mistakenly registered on PGBET, that account will be deactivated and all collected data will be deleted.
If you suspect that a minor in your household is using PGBET, please immediately support@pgbet-baji.com. We will take prompt action.
Pgbet reserves the right to update this Privacy Policy. When significant changes are made:
When signing up on an online platform, the biggest question that comes to mind is — where is my data going? Will someone sell it? PGBET takes these concerns seriously. Our goal isn't just to write a privacy policy on paper — it's to actually put it into practice.
PGBET follows one principle — collect only what is absolutely necessary. Registration requires just your name and mobile number. Payments require your mobile banking number. Age verification requires your date of birth. No unnecessary information is asked for beyond that. PGBET has no need for your religion, occupation, educational background, or social identity — so we never ask for it.
Many users hesitate when asked for their bKash, Nagad, or Rocket number. At PGBET, this information is stored in fully encrypted form. Only the relevant payment gateway can access it during transaction processing — even PGBET's customer support staff cannot see the full number, only the last few digits.
PGBET records your login time, IP address, and device information — but not to track you. This is done so we can detect any unauthorised attempts to access your account. If a login attempt comes from an unfamiliar device or location, PGBET flags it as suspicious and alerts you.
Many digital platforms sell user data to advertising companies. pgbet does not — because our business model does not depend on it. Our revenue comes from gaming and betting services. Your personal information is a responsibility we take seriously, not a product we sell.
Pgbet follows the core principles of the European GDPR (General Data Protection Regulation). While this law does not directly apply in Bangladesh, it is widely regarded as the world's strongest privacy standard — and we hold ourselves to it because we believe you deserve the best protection available.
The truth is — no one can guarantee 100% security on the internet. But PGBET promises that in the event of any breach, we will not hide it. Affected users will be notified promptly, told what data was compromised, and advised on the necessary steps to take. Transparency is at the heart of our values.
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